Conferences that solve current IT challenges

IT Infrastructure & Operations Management

Strategies to help IT best align operations and infrastructure management to business needs

July 11, 2013

9:00am-5:00pm

7 CPE / 0.7 CEU / CISSP / 7 PDU Credits Awarded

Bios

Conference location: Donald E. Stephens Convention Center Rosemont (O'Hare) Illinois

Overview

IT departments are facing greater pressure make better use of their existing resources to help move the business forward. In this one day conference attendees will learn how to make sure their Infrastructure and Operations organizations are operating optimally.

What You Will Learn

In this one day conference attendees will learn:

  • Maximizing Business Value of IT Infrastructure and Operations Management

  • Journey to the Programmable Data Center: Modernizing our Data Centers – Strategy and Approach

  • Choosing Public vs. Private vs. Hybrid Cloud Computing

  • How to Build an Internal Foundation for Running IT Like a Business

  • How to Manage the Effect of Mobility on IT Operations

  • Avoiding the Pitfalls to IT Operations Management Success

Conference Program

8:00am - 9:00am - Registration and Continental Breakfast

Sumar

9:00am-10:00am

Maximizing Business Value of IT Infrastructure and Operations Management

Annur Sumar, Consultant, Concurrency; Former VP-IT, Duff & Phelps

Optimizing infrastructure resources, streamlining operations and becoming a strategic business partner is what most IT Departments strive for. However, a key challenge that most are presented with is the need to be able to move out of firefighting mode and into a dynamic optimized workload so that they can work towards becoming that strategic business partner. This is not always an easy task. If properly strategized, streamlining key repeatable processes and aligning IT’s service delivery process can bring IT departments out of firefighting mode and lead them into a successful dynamically optimized IT infrastructure.

In this session attendees will learn:

  • The importance of building out an IT Service Catalog
  • What it takes to build out a centralized CMDB (Configuration Management Database)
  • The processes needed to streamline and automate Datacenter and Client operations
  • How to deliver IT as a Service (IT consumption by an end user through self-service)

10:00am -10:30am - Refreshment Break

Weiss

10:30am-11:30am

Journey to the Programmable Data Center: Modernizing our Data Centers – Strategy and Approach

Toby Weiss, Sr. Director, Infrastructure Services, Visionary Integration Professionals® (VIP)

Ninety-nine point six percent of our history has been lived without computers. There have been several debates regarding the timeframe in which humans first walked the earth. If we were to assume that our dawn was 500,000 years ago, an estimate supported by numerous scientists, and then agree that the first mechanical computer was “the Analytical Engine,” created by Charles Babbage in 1837[i], we can begin to get an idea of how early we might be in the evolution of compute environments for Information Technology (IT).

In the last 176 years, we have advanced from mechanical difference engines to iPhones, Nike Fuel Bands, cloud computing, and the Sequoia Supercomputer[ii]. Along this journey, the data center has been forecasted to become the next utility. Many agree that data centers are at the foundation of our businesses. And with the recent advent of the abstraction of the physical layer of IT, we are moving into a virtual world where we can rapidly deploy and re-deploy compute and storage capacity with virtual devices.
 
However, many of us still have legacy environments and budget constraints. The promise of the Software Defined Data Center, or Programmable Data Center, is in the press almost daily. Yet, we have to manage our own journey to modernize our data centers in alignment with our business objectives and budgets, despite the hype and promise of the early market solutions. Let’s explore options to successfully plan for this journey to modernize our data centers in concert with our business priorities and IT budget realities.

O’Shaughnessy

11:30am-12:30pm

Choosing Public vs. Private vs. Hybrid Cloud Computing

John O’Shaughnessy, Senior Consultant, Advisory Services, Datalink

After setting your cloud strategy, how do you go about building your cloud?

In this session attendees will learn:

  • Current Enterprise Trends
  • Differences; Pro's and Con's of Alternatives
  • Enterprise Cloud Solution Requirements
  • Where to Get Started?
  • Integrating with Existing Infrastructure

12:30pm - 1:30pm Luncheon

Stewart

1:30pm-2:30pm

How to Build an Internal Foundation for Running IT Like a Business

Adam Stewart, Vice President of Engineering, Autotask Corporation
Jason Lehr, Director of Technology and Infrastructure, Autotask Corporation

Why should you consider running your IT Department like a business? IT Departments of all sizes are having similar experiences in staying relevant with customers as are IT Service Provider businesses. Competition for budget dollars, the onslaught of the cloud and bring your own device (BYOD), service automation needs and customer churn are just some of the issues threatening the viability of a business and are now similarly affecting IT Departments.

In this session, learn how you can apply some of the same strategies deployed by successful IT Service Providers to continue to stay top of mind and relevant to your customers, reduce costs, free up capital for innovative projects, and otherwise stay in business.

In this session you will learn:

  • Why the customer comes first
  • Methodologies to productize and define a service catalog to meet customer needs
  • Why SLA’s are critical to your success
  • What automating service delivery is all about
  • How to determine the cost of services
  • Considerations for charging your customers and managing budget
  • Next steps you can take

2:30pm - 3:00pm - Refreshment Break

Fallbacher

3:00pm-4:00pm

How to Manage the Effect of Mobility on IT Operations

Kirk Fallbacher, Director, Software Group, Netrix

Consumerization of IT, Collaboration, Unified Communications are all changing our levels of communication and productivity. At the same time, it poses both challenges and opportunities for IT operations and management.

In this session attendees will learn how to adapt their operations to support the mobile workforce.

Topics that will be covered include:

  • How to support users changing needs
  • How to prepare for the next generation of users 'the millennials'
  • How these changes will impact the responsibilities of operations management
  • How it will affect our reach to customers, suppliers and partners

Palmer

Kouzios

Forkenbrock

4:00pm-5:00pm

Avoiding the Pitfalls to IT Operations Management Success

Moderator:
Adam Pederson, Executive Managing Principal and Founder, Digital Celerity
Panelists:
Brian Palmer, Vice President, IT, Paylocity
Christopher Kouzios, IT Director of Infrastructure, Insurance Auto Auctions
Tom Forkenbrock, Director, Infrastructure & Technical Services, Shure Inc.
and other professionals from IT departments

In this session attendees will learn from enterprise IT operations and infrastructure management professionals as how they are delivering projects to enable business growth.


Conference Price: $269.00 per person


Each attendee will receive a certificate awarding 7 CPE credits for CISSP continuing education, in addition to 0.7 CEUs and 7 PDUs. CISSP is a registered certification mark of (ISC)˛, Inc.

Exhibits

As is always the case at CAMP IT Conferences events, the talks will not include product presentations.  During the continental breakfast, coffee breaks, and the luncheon break you will have the opportunity to informally meet representatives from the following sponsoring companies, who have solutions in the area of the conference.